The Network Behind the NearCall Platform
Secure, managed infrastructure engineered for the unique demands of correctional facilities.
NearCall Facility Network provides the wireless, switching, routing, security, connectivity, and physical infrastructure required to support modern correctional technology across housing units, visitation areas, administrative spaces, and multi-building campuses.
Built for Environments Where Ordinary Networks Fall Short
Correctional facilities present unique networking challenges. Concrete walls, steel doors, secure housing units, long corridors, multiple buildings, high device density, and restricted-access areas require a network engineered specifically for the environment. NearCall approaches facility networking as part of the correctional technology deployment itself.
Challenging RF Environments
Designed around concrete, masonry, steel, secure doors, and complex housing-unit layouts.
High Device Density
Built to support large numbers of managed resident, staff, kiosk, phone, and visitation devices.
Secure Installation
Infrastructure can be mounted and positioned to reduce tampering while maintaining serviceability.
Correctional Operations
Network design accounts for facility access restrictions, housing schedules, maintenance requirements, and operational continuity.
Enterprise Wireless Designed Around the Facility
NearCall uses enterprise-grade wireless infrastructure and correctional-specific RF engineering to deliver reliable connectivity throughout the areas where NearCall services operate. Infrastructure is sourced from established enterprise networking manufacturers and configured, managed, and supported as part of the NearCall deployment.
Separate Networks. Controlled Access.
NearCall Facility Network can isolate device and service categories into separate network segments, limiting unnecessary communication between systems and reducing the potential impact of a compromised endpoint.
Security Starts at the Network Edge
NearCall can provide and manage the secure routing and firewall infrastructure that connects the facility network to NearCall services and approved external systems.
Next-Generation Firewall
Traffic inspection, policy enforcement, network segmentation, and controlled access.
Secure Routing
Reliable routing between approved networks, services, and integrations.
VPN Connectivity
Encrypted connectivity for approved management and system-to-system communications.
SD-WAN & Failover
Support for multiple internet connections and automated failover when redundancy is required.
Threat Monitoring
Centralized visibility into network health, security events, and infrastructure status.
Designed to Keep the Facility Connected
For facilities requiring additional resiliency, NearCall Facility Network can support multiple internet service providers and automated failover to reduce the impact of a single carrier outage.
Connectivity options depend on carrier availability and facility requirements.
From the Rack to the Access Point
NearCall can coordinate the physical infrastructure required to deliver a complete facility network rather than relying on disconnected third-party components.
Wireless Infrastructure Positioned for Security and Performance
Access-point placement is based on RF performance, facility construction, equipment accessibility, maintenance requirements, and correctional security considerations.
Access points mounted above accessible areas where appropriate.
Wireless infrastructure positioned in controlled corridors or service areas when facility construction allows.
Purpose-built mounting or protective methods used where equipment must be installed closer to resident-accessible areas.
A Network NearCall Can Manage With the Platform
NearCall Facility Network is designed to be monitored and supported as part of the broader NearCall deployment.
Enterprise Infrastructure Partners
NearCall works with established enterprise networking and security manufacturers to deliver secure, resilient infrastructure for correctional environments.
Engineered for Concrete, Masonry & Steel Densities
By leveraging enterprise hardware like RUCKUS patented BeamFlex adaptive antenna technology and ruggedized ICX switching, NearCall overcomes severe multipath distortion and high attenuation inherent in detention physical plants — providing dependable, high-density throughput for resident tablets, staff devices, and facility operations.
Enterprise Firewall, Segmentation & SD-WAN Resiliency
NearCall pairs edge security with Fortinet next-generation firewalls and secure SD-WAN to enforce rigorous network segmentation between resident devices, administrative networks, and facility integrations. High-throughput deep packet inspection and granular policy enforcement protect facility perimeters without compromising operational speed.
One Platform. One Network. One Partner.
NearCall can provide more than the applications running inside the facility. From secure network infrastructure and managed devices to communications, tablets, kiosks, visitation, payments, digital services, and investigative tools, NearCall provides a connected technology ecosystem designed around correctional operations.
From Facility Survey to Go-Live
Review floor plans, existing infrastructure, connectivity, security requirements, and operational needs.
Develop wireless coverage, switching, segmentation, firewall, WAN, and physical infrastructure requirements.
Deploy cabling, switches, access points, security infrastructure, and supporting equipment.
Test wireless coverage, connectivity, device performance, failover, and network policies.
Monitor infrastructure, provide support, manage changes, and maintain the environment throughout the deployment.
Infrastructure Designed to Support NearCall Security
The network is one layer of NearCall's broader security architecture.
Planning a New Correctional Technology Deployment?
NearCall can review your facility's networking, wireless, connectivity, and infrastructure requirements as part of a complete NearCall deployment.